Ecommdirect - Inmate Commissary Purchases And Faq (2024)

FAQs

How do I put money on an inmate's commissary in Texas? ›

Answer: You may contact the TDCJ eCommDirect department at 936-438-8990 or e-mail ecommdirect@tdcj.texas.gov.

Care packages (Securepak^®) can be purchased by family and friends for incarcerated individuals. Care packages can be ordered through bexarcountypackages.com or 1-800-546-6283. The average processing and delivery time frame for Securepaks^® is five days.

Notification from Family or Friends – Inmates may receive notifications from friends or family members who have deposited money into their commissary accounts.

To make a payment, you first need to open a free account with JPay.com. Once you've registered, click on the “Send Money” tab, select the type of payment and agency, select the card you would like us to charge, and confirm your information. You can also call a live agent to help you through the process.

Up to $70 April-June. Up to $70 July-September. Up to $95 (for holiday spend) October-December.

Once I'm registered how do I put money on my account? After your phone number is approved in the TDCJ Registration process, you will need to create a Securus online account by going to https://securustech.online/#/login before you can fund your Securus AdvanceConnect prepaid calling account.

TextBehind 4+

This reply service is absolutely FREE and UNLIMITED. TextBehind® is a secure nationwide communication service for families, friends and TextPals (pen pals) to consistently stay in touch with their incarcerated loved ones conveniently and affordably.

You can't send gifts anonymously to inmates; the collection address appears on the order invoice. Because inmates can't sign for packages, they can only receive packages from US Mail. While Amazon.com often sends packages through US Mail, we also use UPS and FedEx.

What is an iCare package? ›

iCare allows friends and family members to stay connected to their loved one by ordering gift packages or fresh meals through our secure website.

We have learned a fraudulent Web site is misleading inmate families to purchase gifts through them and not the official commissary Web site, www.Icaregifts.com, which is the only authorized site by Westchester County Department of Correction.

Inmates have unlimited minutes per month. All calls, except to the attorney of record, are subject to monitoring and recording. Calls may only be made to home landline telephone numbers, post-paid cell phones, and pre-paid cell phones.

Are conjugal visits allowed for Texas inmates? No, conjugal visits are not allowed for Texas inmates. The Texas Department of Criminal Justice (TDCJ) does not permit conjugal visits, which are private visits between an inmate and their spouse, typically for the purpose of maintaining intimate relationships.

G5 is one of many terms for disciplinary segregation, or “23 and 1”. The prisoner is taken out of general population and placed in a 6 x 9 foot cell for often small infractions such as, talking back to a guard or failing a drug test.

How do I send a JPAY? Jpay allows you to send money to an inmate for services fees starting at $3.95. You may visit their website at www.jpay.com or call (800) 574-JPAY to send funds using Visa, Discover, or Mastercard credit/debit cards.

Once your phone number is successfully registered with TDCJ, you will need to set up your Securus online account at https://securustech.online/#/login. You will then need to add funds to your AdvanceConnect account and you are ready to receive phone calls.

Inmates can receive funds at a BOP-managed facility, which are deposited into their commissary accounts. You can send an inmate funds electronically using Western Union's Quick Collect Program. Funds are received and processed seven days per week, including holidays.