Cheryl T
5.0 of 5 stars
Jul 02, 2024
Gene worked me into his schedule and finished the job quicker than he predicted. Staff is always friendly and professional.
Steve S
5.0 of 5 stars
Jun 29, 2024
Provided fast, knowledgeable service and identified an issue with my tire without pressuring me to purchase a product.
Don B
5.0 of 5 stars
Jun 25, 2024
Scheduled via website. They called to confirm. Got car in on time; provided free loaner. Called a couple hrs later to tell me what was wrong and price to repair. Fixed in another 1-1/2 hrs.
Only with
5.0 of 5 stars
Jun 25, 2024
Fair price, quick appointments, knowledgeable & nice team
Carrie S.
5.0 of 5 stars
Jun 19, 2024
I had my emissions done and it was very easy to come in and have it done. It was easy and quick. I was in and out in under 15 minutes.
Marv
5.0 of 5 stars
Jun 11, 2024
Efficient and professional environment. Probably be my new go to repair shop
Ms T.
5.0 of 5 stars
Jun 10, 2024
I went online booked an appointment for 6/11 because there were none for today. I received a call today and asked if I wanted to come now. After speaking with the mechanic he showed me and explained as well. Time needed for the job accurate. I was offered a loaner without having to ask.
Kelly M
5.0 of 5 stars
Jun 08, 2024
The staff was great as always
KenH
5.0 of 5 stars
May 08, 2024
My car was making a terrible scraping noise so I drove it to midas before they opened so they could hopefully help me. They got me in right away and even gave me a loaner for the day. Repairs were done on time and the car is working great. I am super grateful for their help
Pete g
5.0 of 5 stars
Apr 30, 2024
Always professional, quality work, fair price, trustworthy.
Oliver L.
5.0 of 5 stars
Apr 30, 2024
Great staff, will continue to use them. Gene and the guys always explain the situation and get my car back quick.
MurfDurham
5.0 of 5 stars
Apr 29, 2024
The Middletown Midas location provides consistent high quality services.
Richard N
5.0 of 5 stars
Apr 24, 2024
took me in earlier than my appt time was done quickly and pricing was great
Ted S
5.0 of 5 stars
Apr 20, 2024
Pleasant employees, care and concern regarding my vehicle, safety and well-being.
Sue D
5.0 of 5 stars
Apr 19, 2024
Always good place to have oil change. Needed tire sensors looked at and needed right rear replaced. Fair price. Informed during process.
Marty Z
5.0 of 5 stars
Apr 19, 2024
Crystal and the Tech who worked on my car were very knowledgeable and professional. Great customer service!!
John Meriden
3.0 of 5 stars
Apr 15, 2024
parking brake not working after brake job ah to return next day
Anonymous
5.0 of 5 stars
Apr 13, 2024
They are very good at what they do
Grateful Manny
5.0 of 5 stars
Apr 03, 2024
I needed urgent help because I was losing air from my rear right tyre and it was getting late in the day. I drove in and explained my problem to Crystal at the Counter and Ted the technician were very receptive and started to work. Ted had my car up and very soon he found a nail in middle of the tread of the tire. He called me and showed me the problem. He gave me and estimate and set to plugging the hole. Soon my car was ready to transport my family member safely to her appointment the next day. Crystal and Ted were supportive. The bill was exactly what was stated. Additional the office area and the various bays were lean and neatly organized even though it was towards the end of the day.i did thank them verbally. I want to record this exceptional service both Crystal and Ted delivered warmly and professionally to my family at our moment of urgent need for expert diagnosis of major problem and correcting it efficiently and economically.
Red f
4.0 of 5 stars
Mar 27, 2024
Prices were not visible nor was the price communicated to me I did not find out the price until it was time to pay
Rt
5.0 of 5 stars
Mar 20, 2024
I have been going there for over 12 years, outstanding service
AGG
5.0 of 5 stars
Mar 19, 2024
they are friendly when you ask about the problem of my car they explain it very well..
Pat D
5.0 of 5 stars
Mar 18, 2024
Personnel were very courteous.Each step was explained in detail. I feel they went out of their way to make you comfortable during wait.
Stan M
5.0 of 5 stars
Mar 02, 2024
The staff was great. they were friendly and polite. Service was done right the first time.
Richard
5.0 of 5 stars
Mar 02, 2024
Friendly service, everything clearly communicated, convenient location.
Subaru owner
5.0 of 5 stars
Feb 19, 2024
Great staff, friendly. Fair prices
T.P.M
5.0 of 5 stars
Feb 10, 2024
Everything was done really fast and for the price agreed upon
CJ
5.0 of 5 stars
Feb 05, 2024
Fast, courteous, professional and friendly. Everyone in the service room were treated with the utmost respect. All questions answered thoroughly. I recommend Midas to all of my friends
RC9896
5.0 of 5 stars
Feb 02, 2024
Always friendly, courteous, efficient service
Rob DeSorbo
5.0 of 5 stars
Jan 31, 2024
I have been a customer for over 20 years. I always take my cars to Midas
Emily G.
5.0 of 5 stars
Jan 27, 2024
Gene and team are awesome & trustworthy.
A guy with a Camry
5.0 of 5 stars
Jan 10, 2024
Radiator replacement done in less than 24 hours, great job!
Only with
5.0 of 5 stars
Jan 09, 2024
Fair, friendly, treat you like family!
Mike p
5.0 of 5 stars
Dec 30, 2023
The staff is very friendly
Carl B.
5.0 of 5 stars
Dec 27, 2023
Service was on time. Chrystal and technician (name?}were competent and friendly, as always. Great service.
Cheryl T
5.0 of 5 stars
Dec 26, 2023
Staff is friendly and helpful. I trust them to treat me fairly.
Spm
5.0 of 5 stars
Dec 23, 2023
Grapes, staff, and service
Glenn
5.0 of 5 stars
Dec 20, 2023
Great communication and quick service.
Cheat.
5.0 of 5 stars
Dec 19, 2023
Always great
Anonymous
1.0 of 5 stars
Dec 04, 2023
Fire the manager and clerk
Runnin
5.0 of 5 stars
Nov 29, 2023
Fair price .Good service
AGDG
5.0 of 5 stars
Nov 28, 2023
The Gene GM of middletown CT branch is approachable friendly and he explain it to youif in case you dont understand whats the problem cause of your Car.
Lisa
5.0 of 5 stars
Nov 24, 2023
The team was great told us what was wrong and went above and beyond to fix the car
Andy D.
5.0 of 5 stars
Nov 13, 2023
The communication and friendliness of the manager made the difference.
Dan E
5.0 of 5 stars
Nov 09, 2023
Excellent and friendly staff at the Middletown Ct location. Very knowledgeable and willing to answer all of my questions.
Glenn
5.0 of 5 stars
Oct 25, 2023
Great service and communication.
Gregory A
5.0 of 5 stars
Oct 12, 2023
Very friendly staff
Anonymous
5.0 of 5 stars
Oct 07, 2023
I've been coming to my local Midas for many years and have always gotten the same great service and communication.
Kobe
5.0 of 5 stars
Sep 16, 2023
Professionalism
Gregory Besek
5.0 of 5 stars
Sep 12, 2023
The integrity of the personal and services
fp
5.0 of 5 stars
Sep 02, 2023
Service provided was exceptional.
pgshew
5.0 of 5 stars
Sep 01, 2023
Gene has always given me wise advice and I have always walked away satisfied with my decision and the money I spent. Thank you Middletown, CT MIDAS. Hats off to manager Gene and owner Jeff as well as Crystal as well as all the mechanics. I have been a loyal customer for over 20 years. Pat Shew
Bill G
5.0 of 5 stars
Aug 30, 2023
Crystal at the front desk is always a pleasure to deal with and the staff is always courteous and professional.
Stan M
5.0 of 5 stars
Aug 26, 2023
Great staff and service
Daniel K
5.0 of 5 stars
Aug 18, 2023
Been with them for years, they do great work and tell you up front how much it will be
Tace
5.0 of 5 stars
Aug 09, 2023
Always satisfied at this store
Mike
5.0 of 5 stars
Jul 29, 2023
I appreciate the employees at this location and feel they do a good job.
Fast and Friendly
5.0 of 5 stars
Jul 19, 2023
Fast and friendly
DonB
5.0 of 5 stars
Jul 06, 2023
Inspected my car within about 15 min of arrival; stated 1-1/2 hr to repair but only took about an hour.
DB
2.0 of 5 stars
Jun 23, 2023
The worker at the front desk snapped at me and was rude to me several times. She was apparently having a stressful day. Still, it's unprofessional to take stress out on your customers.
JJ
5.0 of 5 stars
Jun 19, 2023
Fast friendly and courteous
SM
5.0 of 5 stars
Jun 17, 2023
Great staff. They do the job right the first time.
Justine B
5.0 of 5 stars
Jun 13, 2023
Crystal at the desk is so friendly and all services are quick and efficient!
Jaime
5.0 of 5 stars
Jun 10, 2023
Crystal was very sweet and very efficient. The ease of appointment making and turn around time was excellent.
MindyL
5.0 of 5 stars
Jun 10, 2023
I brought in my second car that hasn't been running in over two years. Since the people at my local Midas have been the only ones working on the car, they know it inside and out. I TRUST my local Midas (Gene is a great guy!) - he's never steered me wrong with this car. Even though it cost a pretty penny to get the car up and running again (it's a 17 year old car with 196,000 miles on it), it is running like a car half its age. I can't even imagine taking this car or my newer car anywhere else for service.
Anne Young
5.0 of 5 stars
Jun 10, 2023
Staff is always friendly and professional. We've been getting great service at the Middletown, CT locations for many years and will continue to bring our vehicles there.
Ralph t
5.0 of 5 stars
Jun 09, 2023
Always satisfied,for 12 years always sy
Carl B.
5.0 of 5 stars
Jun 06, 2023
Friendly - Efficient - Customer oriented
Dan
5.0 of 5 stars
Jun 01, 2023
The staff at the Middletown location are absolutely amazing. They complete work completely, and we have never needed to return for re-work. Gene and Crystal are especially helpful!
Miss Sherry
5.0 of 5 stars
May 19, 2023
Crystal is always a joy to speak with very friendly and she knows her job well
Red
5.0 of 5 stars
May 19, 2023
Although they said I have a 30 minute wait they moved expeditiously to get me through causing my wait time less than expected
Pat
5.0 of 5 stars
May 16, 2023
Friendly service and very considerate of my time and money.
Glenn B
5.0 of 5 stars
May 12, 2023
The friendliness and quality of service were fantastic.
Bill G
5.0 of 5 stars
May 11, 2023
Excellent customer service and the extreme knowledge and friendliness of the woman Crystal at the front desk. The mechanics are always friendly and knowledgeable. The check in and check out process is always quick.
Dan R
5.0 of 5 stars
May 10, 2023
Consistently great customer service.
Cheryl T
5.0 of 5 stars
May 09, 2023
They are friendly and informative. They don’t try to up sell things I don’t need.
P.E.R.
5.0 of 5 stars
May 08, 2023
Good in and out, Great price, overall very satisfied with the experience.
Anonymous
5.0 of 5 stars
May 01, 2023
The service was good from what I was told on the phone is what I have done did a great job
Richard Young
5.0 of 5 stars
Apr 29, 2023
Friendly professional staff.
RichardN
5.0 of 5 stars
Apr 26, 2023
good service friendly people and great service
Loralee
5.0 of 5 stars
Apr 22, 2023
everyone I met was polite and informative. My problem was explained clearly. Work was done in a sensible amount of time.
Diane G.
5.0 of 5 stars
Apr 20, 2023
Gene and Crystal are terrific. They explain what is going on and have really good senses of humor. They try their best to work with you when there are several things going on with the vehicle and money is tight. Gene will tell you honestly what needs to be done first and what can wait a couple of weeks.
johnb
5.0 of 5 stars
Apr 18, 2023
great service, the receptionist does a great jpob
Frank B.
5.0 of 5 stars
Apr 17, 2023
Upon arrival I was greeted by an associate and was told that I was next in line for service. Upon completion of the service I received, the associate explained to me was was accomplished and was very clear. I will return to this Midas location.
Mikki
5.0 of 5 stars
Apr 10, 2023
Reasonable prices, great location and friendly staff.
MSGoody CT
5.0 of 5 stars
Apr 01, 2023
Friendly, courteous, communicative
Sheryl Horton
5.0 of 5 stars
Mar 24, 2023
Because Crystal makes you feel like family
MattG
5.0 of 5 stars
Mar 18, 2023
Was kept informed from the moment I requested an appointment of their progress to the moment I left.
Rita
5.0 of 5 stars
Mar 07, 2023
Needed emissions test. It was quick and easy
gsull
5.0 of 5 stars
Feb 27, 2023
the people - especially Gene and Crystal - are veery friendly and helpful, and I feel like I get an honest value at this Midas.
Capt Greg
5.0 of 5 stars
Feb 14, 2023
Friendly service staff and reliable service technicians.
Djc92783
3.0 of 5 stars
Feb 13, 2023
Nothing
Oliver L.
5.0 of 5 stars
Feb 10, 2023
Always go there when somethings wrong with our vehicles. Crystal is always a great welcome into the shop and Gene is a great source of information. They guys there always do a great job for our family.
Emily
5.0 of 5 stars
Feb 09, 2023
I came in for emissions testing and it was quick. They also put air in my tires because they were very low. I appreciate that.
Anonymous
5.0 of 5 stars
Jan 25, 2023
Staff are professional and they'll explain what's wrong before fixing item.
DawnA
5.0 of 5 stars
Jan 21, 2023
The service was quick and the associates were friendly.
Frank
5.0 of 5 stars
Jan 17, 2023
The service that I've received at this Midas location in Middletown CT, has always been top notch. Gene, the owner of this shop is great to do business with and will always try to help his customers in any way he can. I highly recommend this Midas location.
Robert DeSorbo
5.0 of 5 stars
Jan 11, 2023
have been a customer at this location since 2006 or longer. Always been reliable.
Carl B.
5.0 of 5 stars
Jan 05, 2023
Helpful, courteous people
john b
5.0 of 5 stars
Jan 05, 2023
great job, great staff
Bud Highbanks
5.0 of 5 stars
Jan 03, 2023
True professionals, excellent service! What else needs to be said, you tell me.
Bill F
5.0 of 5 stars
Dec 28, 2022
Good people, good job
louis r
5.0 of 5 stars
Dec 14, 2022
very professional
Anonymous
5.0 of 5 stars
Dec 10, 2022
Helpful and knowledgeable staff.
Mindy L
5.0 of 5 stars
Dec 09, 2022
This visit was only for a vehicle emissions test, but I always bring my car in to this Midas for all of the services it needs. I have never had a bad experience at this Midas, the staff is wonderful, the service is always done quickly and well, and the price is always right. I can't imagine going anywhere else when my car needs work done.
charles timothy
5.0 of 5 stars
Dec 08, 2022
quick and efficient
J Outlaw
5.0 of 5 stars
Dec 03, 2022
Every time I come I leave satisfied which is key for me
Frank B.
5.0 of 5 stars
Nov 23, 2022
The service that I received at the Midas shop I went to was great. Starting from the receptionist to the tech, my overall experience was very favorable. I'd recommend this shop to anyone.
Anonymous
5.0 of 5 stars
Nov 21, 2022
from customer service to Mechanic , every body was doing their job very efficiently.
SteveS
5.0 of 5 stars
Nov 07, 2022
Changed my battery, windshield wipers and oil and fixed my rear tire- all for a reasonable price. This is a business I trust.
Stan M - Great staff and service!
5.0 of 5 stars
Nov 05, 2022
The staff is friendly and very knowledgeable in automotive repair.
Earle D
5.0 of 5 stars
Nov 01, 2022
Everything explained before during and after service completed
Cheryl-Ann
5.0 of 5 stars
Oct 31, 2022
Friendly, efficient, reliable
metal213
5.0 of 5 stars
Oct 29, 2022
They are always friendly and always a great deal. They explain everything and never feel like they are up selling in anyway. They are trustworthy and the most honest garages I've ever dealt with.
Anonymous
5.0 of 5 stars
Oct 26, 2022
Great service. Owner was fantastic!!!
Cheat
5.0 of 5 stars
Oct 21, 2022
Outstanding
Don K.
5.0 of 5 stars
Oct 15, 2022
Our car broke down on a Friday night and we called Friday before this location closed to determine if they could look at the car on Saturday. The staff stated that they could and we had our car towed there on Friday evening. We received a call Saturday morning to inform us of the repair and cost and the car was fixed that day. This was very important to us since my wife works at a hospital and was scheduled to work the next 7 days straight. This turn around was very important to us.
Tony S
4.0 of 5 stars
Oct 12, 2022
Crystal was great, friendly and very accommodating. The mechanic was rushed explaining why a rear brake job would cost $950. I had to ask very specific questions to find out exactly what that entailed. Cost was way too high for this job.
BobB.
5.0 of 5 stars
Oct 07, 2022
Honesty of Gene, efficiency, friendliness, quality of work done
WPMDurham
5.0 of 5 stars
Oct 01, 2022
I always feel comfortable dealing with this Midas Location. They are honest, price fairly, and deliver the car on time.
Jats
5.0 of 5 stars
Sep 28, 2022
Like family
JohnB
5.0 of 5 stars
Sep 26, 2022
Although my problem wasn't fixed they went above and beyond to do it The replacement part has been discontinued
Jh
5.0 of 5 stars
Sep 21, 2022
Great customer service.
Jen S.
5.0 of 5 stars
Sep 20, 2022
Fair price, honest team. Respect my vehicle and ourselves. Explain repairs vlesrly
joshfranklin1980
5.0 of 5 stars
Sep 02, 2022
Always quick, friendly, fast, and easy service.
KathyF
5.0 of 5 stars
Sep 01, 2022
Timely with servicing my vehicle
HR
5.0 of 5 stars
Aug 27, 2022
Pleasant people, no extra fees thrown in, was given the option to refuse certain services I didn’t need or want. A very good experience
Diana M
5.0 of 5 stars
Aug 26, 2022
I am really happy that I found a service shop that has a great staff, affordable prices, and yet never pushy when it comes to understanding what can and can't be afforded during the visit. I also appreciate that I am able to sit there and work on my laptop with no issue. My car was ready before I was able to finish what I was working on for work!
Sam
1.0 of 5 stars
Aug 22, 2022
Get a new manager who doesn’t think he’s better than other people and actually pays attention to what you ask.
Justin R
5.0 of 5 stars
Aug 06, 2022
Staff was very helpful and kept me informed during the entire process. The pricing was competitive with other locations providing the same services and were performed quickly.
louie l
5.0 of 5 stars
Aug 06, 2022
excellent service
Anonymous
5.0 of 5 stars
Aug 06, 2022
History with the people.
Gray hart
5.0 of 5 stars
Aug 01, 2022
Totally professional start to finish!
Ann M
5.0 of 5 stars
Jul 28, 2022
Friendly, convenient, thorough and fast.
PamS
5.0 of 5 stars
Jul 20, 2022
Very courteous, friendly and professional
B Muschinsky
5.0 of 5 stars
Jul 20, 2022
Gene, the Mgr, as well as Crystal at the front desk have been our trusted "vehicle repair partners" for quite a few years now. Both my wife and I trust Gene to let us know what the issues are, communicate the approximate price in an accurate manner, and get the job done as fast as they can given their existing workload.Crystal is always pleasant and helpful when scheduling an appointment or picking up a vehicle.
P.F.
5.0 of 5 stars
Jul 18, 2022
It was quick and efficient.
Phyllis S.
5.0 of 5 stars
Jul 12, 2022
Gene, the manager, is very experienced and knows what he's talking about. He gives you options for repair depending on your price range and tries to offer something that is adequate considering the age of the vehicle. He is not a pushy salesman.
Linda A.
5.0 of 5 stars
Jul 02, 2022
I have been going to Midas for years. I have never had a complaint against this Midas . I will always suggest to my friends to go to this Midas station. People that work this are so courteous and Gene is extremely knowledgeable about about all motor vehicle. Thank you Gene.Linda
S. Thomas
5.0 of 5 stars
Jun 23, 2022
Been going to this shop for years - Gene and his crew are highly transparent with their pricing and recommend repairs only when absolutely necessary. I trust this group with my cars.
Pete g
5.0 of 5 stars
Jun 22, 2022
Been going to this midas for almost 40 years and same owner n manager. Office has also been there for years so they welcome me by name, they are welcoming ro everyone who comes in. They earned my trust 35+ years ago when what I thought was going to be a major muffler issue, was only a missing muffler plug that I would have never known about!
Sally
5.0 of 5 stars
Jun 16, 2022
Fast easygoing service always nice people
Ciltaylor
5.0 of 5 stars
Jun 14, 2022
Friendly, quick and thorough
Mel
5.0 of 5 stars
Jun 10, 2022
Swift and efficient
Anonymous
5.0 of 5 stars
Jun 04, 2022
great srervic
Victoria S
5.0 of 5 stars
Jun 03, 2022
It was an emergency visit with exhaust broken.Had to have towed.They got right to it giving an estmate.Had it fixed next day by noon like they said.
Anonymous
5.0 of 5 stars
May 26, 2022
Been going there for 20 years. Never a problem.
Russ h
5.0 of 5 stars
May 23, 2022
They provided a place to sit out side under a canopy much better than being stuck in side
MikeP
5.0 of 5 stars
May 21, 2022
I use this Midas frequently for services and always get good service and like the people I experience when there.
Mike M
5.0 of 5 stars
May 21, 2022
I was looking for a standard state emissions test. After inquiring online, I received a call from Midas telling me their available times and when I could come in. Within minutes of my arrival, my car was taken into the garage. The work was completed before I even settled into my seat. I was beyond satisfied with my service.
Danae O
5.0 of 5 stars
May 21, 2022
All of the employees are extremely nice and professional, yet easy to talk to. They explain the service needed without trying to upsell or push anything additional. They're also friendly and make me feel well taken care of.
JK
4.0 of 5 stars
May 18, 2022
I left again with the unfortunate feeling that i was tolad that my car needs $2000 in necessary repairs that maybe it doesn’t really need.
Anthony S.
5.0 of 5 stars
May 14, 2022
I’ve been coming to this Midas for years. I trust their service and their prices are fair. They’ve always treated me like family.
Anonymous
5.0 of 5 stars
May 11, 2022
They took my truck right in on time and it didn't take long at all and the price was good the lady at the front desk was very good
Anonymous
4.0 of 5 stars
May 10, 2022
As has happened before, the technician changed my display settings in order to view my tire pressures, but did not restore the display as it was. I find that inconsiderate.
Ken S.
5.0 of 5 stars
May 09, 2022
Every 5th oil change is free. Also cleaned out debris from air cleaner and inspected filter. Checked tire pressure. Total cost was zero!
MarylM
5.0 of 5 stars
Apr 25, 2022
The employees are all very friendly
Scott B.
5.0 of 5 stars
Apr 21, 2022
Emissions test on our 2018 Ford Escape. I received the same quick & wonderful service as I do every 2-years on my 2007 Ford Fusion + 2003 Ford Ranger!
Megan
5.0 of 5 stars
Apr 16, 2022
The desk staff was very friendly, and good communication as the process went on. I felt my repairs were completed with quality and in a timely fashion.
Richard Young
5.0 of 5 stars
Apr 15, 2022
Communication is always good as was the speed of the emergency repair.
CaptGreg
5.0 of 5 stars
Apr 14, 2022
Friendly honest service department
Bill F
3.0 of 5 stars
Apr 13, 2022
Missing tire Valve cap Did not receive inspection report Tech unable to change plate light bulb "too difficult "
Anonymous
5.0 of 5 stars
Apr 04, 2022
The manager Mr. jerry is very nice and helpful.
John D
5.0 of 5 stars
Apr 01, 2022
Been using this Midas for years . great service and friendly associates .
Anonymous
4.0 of 5 stars
Apr 01, 2022
I was satisfied
Lisa P
5.0 of 5 stars
Mar 28, 2022
I am always pleased with my service and all interactions with this Midas. They’ve done all the maintenance on my cars for over a decade. They’re the best!
Tmack23
5.0 of 5 stars
Mar 26, 2022
Timely service. Fair pricing.
Kim
5.0 of 5 stars
Mar 24, 2022
Great experience every time I go there
Markh
5.0 of 5 stars
Mar 11, 2022
Gene and his crew are always friendly and courteous. They go the extra mile to make you feel welcome. I’ve been going to Gene for years now and never had a bad experience
Russ m
5.0 of 5 stars
Mar 10, 2022
I went in for emissions and they told me one tire was low on air.( which explains the funky little light on my dash I thought why is an NFL ref. singleing for a safty? well it turns out a tire low on air is a safty. Thank you Midas.
Rt
5.0 of 5 stars
Mar 10, 2022
12 years snd counting
Matthew P.
5.0 of 5 stars
Mar 09, 2022
"Great communication and great pricing, I?m 100% satisfied with every bit of the service! "
Mary
5.0 of 5 stars
Mar 09, 2022
I felt comfortable with the whole process.
Matt S.
5.0 of 5 stars
Mar 09, 2022
I've been a customer at this location for years, the people working here have been nothing but professional friendly and very accommodating. The service has always been top notch... Honesty is what you're definitely going to get at this Midas location as well as a staff with a vast amount of knowledge in their field.
Richard. A
5.0 of 5 stars
Mar 03, 2022
Extremely professional & very polite
Diane G
5.0 of 5 stars
Feb 26, 2022
Jeff and Gene are the 2 most honest mechanics I have ever met. I have been around for a long time. I know NOTHING about how cars are put together. I have been told by other places that thius or that needs fixing and when I get the car into Midas in middletown I find out that it is either just a quick fix or nothing at all. I really appreciate their expertise and their honesty. Hard to find these days in so many businesses. Also Krystal in the front office is very personable. She keeps you at ease while you are waiting. I actually enjoy my visits to Midas in Middletown Ct.
gbaconnecticut
5.0 of 5 stars
Feb 25, 2022
Been going for years. I know I can trust them.
Carl B.
5.0 of 5 stars
Feb 24, 2022
Courteous, friendly, personnel.
KathyF
5.0 of 5 stars
Feb 24, 2022
I was made to feel very comfortable and trusted my car to be serviced correctly.
Sally L.
5.0 of 5 stars
Feb 23, 2022
Always receive the best service and care would and have recommend them
Kris K
5.0 of 5 stars
Feb 22, 2022
Friendly staff and very helpful. Gene will call you with an update on your vehicle in a timely matter.
Jan C.
5.0 of 5 stars
Jan 31, 2022
"As ever, the staff at Midas in Middletown were helpful, congenial, and highly competent. They discovered a couple of horrific looking filters that were long overdue for replacement, noticed the worn-out windshield, and took care of other matters that woul"
Patrick R.
5.0 of 5 stars
Oct 01, 2021
Terrific very helpful I really liked it
Carmen R.
5.0 of 5 stars
Aug 16, 2021
"I've been a customer for several years at this Midas location and my experiences and services received have always been positive ones. Without reservation, I place my trust in the Middletown Midas team of professionals!"
Cheryl M.
5.0 of 5 stars
Aug 05, 2021
Staff was very friendly and professional. The service was a quick turn around. Always a positive experience.
Jasmine C.
5.0 of 5 stars
Jul 17, 2021
"I took my vehicle to get tires and alignment. I scheduled an appointment, I showed up at my appointment time, the staff immediately took my vehicle and began to work in it. I was out in a timely manner. The staff was very friendly and knowledgeable. I will"
Jan C.
5.0 of 5 stars
Jun 12, 2021
"Crystal, Gene, and all the folks at Midas/Middletown have consistently been congenial, helpful, and highly competent. We have been returning year after year and will continue to do so."
Carl B.
5.0 of 5 stars
Jun 09, 2021
Started on scheduled time. Finished completely and returned promptly. Receptionist and technician polite and professional. I will definitely return as service is needed.Carl Bailey
Sally L.
5.0 of 5 stars
Mar 05, 2021
Always get the best service at a reasonable price. No waiting if they say 11 am then they take you at 11
Kris K.
5.0 of 5 stars
Feb 16, 2021
"Great service, friendly and fair pricing. Definitely earned by business. "
Darryl D.
5.0 of 5 stars
Feb 13, 2021
"My Jeep needed extensive work done to it. I was quoted a very reasonable price, and told it would take about 2 weeks. My Jeep was done 3 days ahead of schedule, and many other things were fixed that I was not expecting. It blew me away that all the work wa"
anonymous
2.0 of 5 stars
Jan 25, 2021
Ok,but very expensive ,used to be 30$,not 75$.
Richard A.
5.0 of 5 stars
Jan 12, 2021
Amazing service and very friendly and honest people...very impressed...
anonymous
5.0 of 5 stars
Jan 12, 2021
Professional and they were able to fix the problem.
anonymous
5.0 of 5 stars
Jan 07, 2021
easy to deal with, quick service
Tim P.
5.0 of 5 stars
Dec 28, 2020
Very professional and honest people.Highly recommend this shop!
anonymous
5.0 of 5 stars
Dec 04, 2020
Very professional and efficient service. Friendly people. I will highly recommend them to all.
anonymous
2.0 of 5 stars
Nov 29, 2020
The technician break two screws that hold the air filter and refused to admitted I called his boss and his boss just like him Very rode and mean personI never let them touch my cars ever again
John B.
5.0 of 5 stars
Nov 27, 2020
My problem was fixed at a minimal cost
anonymous
5.0 of 5 stars
Nov 17, 2020
good people and service..
anonymous
5.0 of 5 stars
Nov 13, 2020
As always I got 5 star treatment. Wonderful service and everything explained clearly. This Midas is the best shop around, you can always trust you will be treated fairly and with total honesty.
Rodney J.
5.0 of 5 stars
Nov 03, 2020
"Great service ,fast and friendly, very upfront about cost ,will definitely use them in the future and highly recommend "
Alicia W.
2.0 of 5 stars
Oct 27, 2020
"Replaced both of these , but when I got home fuel leaked out of engine compartment and hose was broken off , they did not fix fuel pump driver module or figure out where echo leak was coming from "
Scott B.
5.0 of 5 stars
Oct 21, 2020
"we've been taking our cars to this Midas for years and have always been confident that we're being treated fairly and that the car is getting what it needs. service is generally quick and Gene is always happy to provide details on what was done and why, a"
anonymous
5.0 of 5 stars
Sep 04, 2020
Very friendly and very fast service
Julie C R.
5.0 of 5 stars
Aug 06, 2020
"Excellent service - always reliable, efficient, and an overview of what needs attention, without pressure. Thanks for this!"
Christine B.
5.0 of 5 stars
Jul 11, 2020
"Gene and his crew do excellent work, give great advice and are reasonably priced. Service friendly and they don?t push to fix unless absolutely necessary. Crystal runs the desk with a smile and friendly chat. We?ve been coming here more than 20 years!!!"
anonymous
5.0 of 5 stars
Jun 21, 2020
Always friendly, never had any problems with quality of work.
anonymous
5.0 of 5 stars
Jun 16, 2020
very fast and excellent service
Sally L.
5.0 of 5 stars
Jun 12, 2020
Service was excellent and the people great
Anthony V.
5.0 of 5 stars
May 10, 2020
I've been coming to Midas for many years. I know that my vehicle needs will be met. The mechanic keeps you informed prior to working on your vehicle. And the front desk staff is always engaging and professional.
anonymous
5.0 of 5 stars
Apr 07, 2020
their honest, and does a great job. what more can you ask for.
Jim B.
5.0 of 5 stars
Mar 14, 2020
You can trust them. They don?t pad your maintenance or sell you something you don?t need. Good people!!!
Steven B.
5.0 of 5 stars
Mar 02, 2020
Great experience! Set expectations correctly and executed a job well done.
Phyllis S.
5.0 of 5 stars
Feb 14, 2020
"I made an appointment to bring my 2008 Toyota Corolla in for a thermostat change (slow warm up), oil and filter change, and tire rotation. While the car was there, the tech discovered a dirty air filter and cabin filter which were also changed. Work plus"
Michael P.
5.0 of 5 stars
Jan 31, 2020
Likable staff and do the job efficiently
Carl L.
5.0 of 5 stars
Jan 13, 2020
"2 different times with 2 different trucks I had to bring my trucks back 2 times each because of the Emission TestingEquipment kept failing, I can not blame the shop for the failure, they were great & still are. "
anonymous
5.0 of 5 stars
Jan 10, 2020
Highly recommend. Friendly. Efficient. Professional. Would def go back.
Lena C.
5.0 of 5 stars
Nov 12, 2019
This is my favorite place to go with this car. It is old and is demonstrating its age even though I have tried to maintain it. The gauge for temperature was three-quarters of the way to the red zone. I wasn't sure why but it has never been higher than alm
Danette G.
5.0 of 5 stars
Nov 02, 2019
"We've trusted Midas with our Honda, Hyundai and BMW for a few years now. Gene and staff in the shop are friendly, knowledgeable and trustworthy. Crystal at the front desk is super sweet and organized. They replaced my front brakes last week and Crystal put"
Patrick K.
5.0 of 5 stars
Oct 01, 2019
"Gene is super great, knowledgeable and fair"
Virginia T.
5.0 of 5 stars
Sep 13, 2019
I would recommend to others.
John R.
5.0 of 5 stars
Sep 07, 2019
Great service as always
Alan H.
5.0 of 5 stars
Aug 07, 2019
Did it on the spot and a great job really great fast
Joel N.
5.0 of 5 stars
Jul 29, 2019
I have been working with Gene for over 20 years. A great place to have your car serviced.
Tom N.
5.0 of 5 stars
Jul 28, 2019
"I have used this Midas shop for both of my cars for at least several years. Their appointments are on time, service is thorough and you receive an HONEST evaluation and explanation of what needs to be done, when it needs to be done and why. I have never e"
Wanda G.
5.0 of 5 stars
Jul 15, 2019
Wanda
James J.
5.0 of 5 stars
Jul 12, 2019
Fast service very kind and courteous
Lena C.
5.0 of 5 stars
Jul 12, 2019
"A big shoutout to Gene and the crew. I came to Midas on the rim needed new front tires. The guys took care of it although they were only 18 minutes from closing. Thanks, guys. It would have been impossible to ""roll along"" without you."
Kathleen M.
5.0 of 5 stars
Jul 12, 2019
"As always, great service and friendly atmosphere! Thank you. "
anonymous
5.0 of 5 stars
Jun 21, 2019
Excellent service visit. It was time for the 60k transmission service. All other work and inspections were done quickly and professionally. Thank you
Michael P.
5.0 of 5 stars
May 31, 2019
I feel comfortable with going to Midas for my car maintenance
Pat S.
5.0 of 5 stars
May 11, 2019
in and out in a flash. very thorough. explained everything of concern.
Judy O.
5.0 of 5 stars
May 11, 2019
Always have exceptional service with reasonable prices.
Russell A.
5.0 of 5 stars
Apr 03, 2019
Chystal was very helpful with setting up the appointment always plansant always smiling. an speaking clearly. Gene helped with explaining what kind oil I needed and showing me I also need to replace the cabin air filter. Also did I want a tire rotation Th
anonymous
5.0 of 5 stars
Apr 02, 2019
Great, speedy service. In and out, literally 10 minutes max.
anonymous
5.0 of 5 stars
Mar 28, 2019
This particular shop has never let me down
Paul M.
5.0 of 5 stars
Mar 18, 2019
Friendly and Trustworthy
michael a.
1.0 of 5 stars
Mar 03, 2019
WHY DO YOU ONLY SHOW POSITIVE REVIEWS NOT OTHERS
Sara A.
5.0 of 5 stars
Feb 24, 2019
Pleasant receptionist. Prompt and thorough service.
Linda M.
5.0 of 5 stars
Feb 08, 2019
Always honest! Always awesome!
Tracy W.
5.0 of 5 stars
Feb 08, 2019
I have been going to Midas for 6 years now. The service is wonderful here. The staff is very nice and treats you with respect. They work with you if services are not in your budget. All around excellent service. I highly recommend them.
Cynthia L.
5.0 of 5 stars
Feb 06, 2019
I am very pleased with the way I am treated and the work perform on my car. Thank you for everything!
Chris B.
5.0 of 5 stars
Jan 25, 2019
"gene & his staff are first rate - professional, courteous, dependable, honest. gene is committed to customer service and customer satisfaction. it is not easy to find an honest, dependable auto mechanic. gene is the gold standard."
Lisa F.
5.0 of 5 stars
Jan 19, 2019
"I asked for a tire rotation last time I was in and they told me it could wait until next time, most places would have done it anyway and charge you for it. I also want to do a shout out to Crystal at the front desk, extremely friendly and helpful, just wh"
Jaroslav K.
5.0 of 5 stars
Jan 12, 2019
"Had to perform a re-weld on my exhaust and Gene ran through the problem with me and proceeded with repair with almost no wait time. Quick, friendly and professional service."
John B.
5.0 of 5 stars
Dec 21, 2018
"Always there when you need them and a pleasure to to business with them Had a sort of emergency situation window problem Gene went out of his way to find the part that I needed and completed the job that day 4 day wait at the dealer""Highly Recommend"""
Anna F.
5.0 of 5 stars
Dec 13, 2018
"I decided last-second to get my oil changed and my car checked out before a long road trip. Crystal was incredibly flexible in scheduling the appointment, and the person who took a look at my car (whose signature I can't decipher but who also deserves a sh"
Mike S.
5.0 of 5 stars
Nov 13, 2018
Quick service
Mitchelle R.
5.0 of 5 stars
Nov 09, 2018
Came in for Emissions Testing. In and out the door. Great service from the time entering the waiting area to the time of leaving.
Madelyn V.
5.0 of 5 stars
Nov 06, 2018
Everyone was so friendly and helpful. great job
William S.
5.0 of 5 stars
Nov 06, 2018
Professional and reliable always that?s why I bring my car there
anonymous
5.0 of 5 stars
Oct 29, 2018
Rotated tires, good price and convenient. What more can I say?
Michael P.
5.0 of 5 stars
Oct 10, 2018
I always bring my car in for maintenance and they are done in a timely manner and I trust their work.
Ken and Marilyn P.
5.0 of 5 stars
Sep 24, 2018
"we brought our 1999 car that had sat for a few years and basically needed a complete overhaul. Each time Gene found something that would need repair he would call my husband, explain what was wrong and approximately what the cost would be..all the staff ar"
John V.
5.0 of 5 stars
Aug 18, 2018
As always great job good service. People including office staff do a great job.Always have my emissions done here.Fast and great service
Aaron T.
5.0 of 5 stars
Aug 09, 2018
Gene and his team always do a great job ???? and crystal is always amazing and helpful!
William M.
5.0 of 5 stars
Aug 06, 2018
"IF IT IS BROKEN,JUST BRING IT TO THEM, AND FORGET IT EVEN HAPPENED!"
anonymous
5.0 of 5 stars
Jul 09, 2018
Best repair shop ever, nicest people and you can tell by the way they treat you that they honor your business and value you as a customer! I wouldn't go anywhere else!
anonymous
5.0 of 5 stars
Jul 09, 2018
Fast friendly service, this Midas shop is the best!
anonymous
5.0 of 5 stars
Jul 09, 2018
Good emissions test report
Joe B.
5.0 of 5 stars
Jul 06, 2018
"I have been bringing my cars to this Midas location for over 20 years. Gene and his staff consistently provide high quality service. Even more important is that Gene runs his shop in an honest, ethical manner. I highly recommend the Middletown Midas sho"
Lena C.
5.0 of 5 stars
Jun 30, 2018
"I had a worrisome sound in my car and had taken it to several places and no one was able to find the reason for this annoying sound made costly repairs--sound still there. At Midas, they not only accurately identified the sound but replaced the wheel hub "
anonymous
5.0 of 5 stars
Jun 29, 2018
Very fast! And super friendly reception
Awilda L.
5.0 of 5 stars
Jun 15, 2018
I'm very Actifed we the services I receive from you guys. I always go with out an Appointment and you never said no. Also always take care of me before I esp. thank You for that
anonymous
5.0 of 5 stars
Jun 10, 2018
GREAT JOB, ONLY DID WHAT WAS NEEDED AND SPENT THE TIME TO DETERMINE THE ISSUE. WILL USE THEM AGAIN
Augusta M.
5.0 of 5 stars
May 24, 2018
Thank you so much for all you do to take care of my car. I feel tremendous relief thanks to your knowledge and expertise.
Jennifer E.
5.0 of 5 stars
May 24, 2018
I appreciated the ease of scheduling my emissions appointment online. All staff were friendly and the service was quick and simple.
Brian K.
5.0 of 5 stars
May 16, 2018
It's very important to be able to trust your mechanic. We don't have the knowledge they do and can easily be railroaded into unnecessary expenses. I trust Gene and my local Midas implicitly. He took me under my car and showed me the area of concern (very l
J B.
1.0 of 5 stars
May 10, 2018
"Car was leaking oil ... nothing major. Was talked into replacing spark plugs as unrelated preventative maintenance. $3000 later- car has never been the same (constantly stalls) and can't even be trusted for in town driving. Oh, and it leaks even more oil n"
anonymous
5.0 of 5 stars
May 01, 2018
Very nice group of people. Went over vehicle with a fine tooth comb.
Peter G.
5.0 of 5 stars
Apr 10, 2018
"Car died, towed to Midas, they brought it inside n checked system, charged battery n installed new alternator in about 1/2 day. Great service n great people work there!"
anonymous
5.0 of 5 stars
Apr 10, 2018
Testing performed promptly and inexpensively. Other repairs suggested.
William S.
5.0 of 5 stars
Apr 06, 2018
Very honest professional team there I recommend and we be going back when needbe
Mike S.
5.0 of 5 stars
Apr 03, 2018
"Great service, work done on time, at a reasonable price. "
anonymous
5.0 of 5 stars
Mar 28, 2018
Always good to deal with!
Andrew E.
5.0 of 5 stars
Mar 20, 2018
"This Midas location does exactly what you ask of them in a timely manner. They will recommend additional services but are not overly pushy about it. Price is very reasonable, I did my research and based on the service, vehicle and region we are in they w"
anonymous
5.0 of 5 stars
Mar 15, 2018
Friendly and professional service.
Robert F.
5.0 of 5 stars
Mar 06, 2018
"I definitely would recommend MIDAS.I was completely satisfied with the work that was done on my emissions system problem. The technician was was prompt and efficient in locating the problem, and I had my car back on the same day. Everyone was courteous an"
anonymous
5.0 of 5 stars
Mar 06, 2018
Fast serviceFriendly and quality professionals
anonymous
5.0 of 5 stars
Feb 22, 2018
Great service. Friendly staff.
Judy L.
5.0 of 5 stars
Feb 21, 2018
"I would never use a different shop, always honest fair service. You are treated like your business is important to them."
Louis R.
5.0 of 5 stars
Feb 13, 2018
excellent service as always
Abigail B.
5.0 of 5 stars
Feb 09, 2018
"I've been bringing our two family cars to this shop for the last year and always been quite pleased with the level, speed and friendliness of service!"
Andy S.
5.0 of 5 stars
Feb 06, 2018
In out Always friendly and efficient
Minna M.
5.0 of 5 stars
Feb 06, 2018
I received great service as usual - thank you.
Lena C.
5.0 of 5 stars
Feb 03, 2018
"Thanks to Gene, Ned and all the guys for a great job on the ""tranny lines."" So far I have had to further problems which is my ultimate aim when getting a repair. Thanks, Crystal, and all the guys!"
Gregory K.
5.0 of 5 stars
Jan 15, 2018
Wonderful as always!
Dave G.
5.0 of 5 stars
Jan 13, 2018
They were fast
Carl L.
3.0 of 5 stars
Dec 13, 2017
prices are way to high to fix anything !!
Carl L.
3.0 of 5 stars
Dec 13, 2017
Prices to fix anything at Midas are way to high !!!!
Bimal m.
5.0 of 5 stars
Dec 11, 2017
"I spent about 20 minutes,everything was done,Friendly people and fast service."
William M.
5.0 of 5 stars
Dec 07, 2017
I am somewhat car savvy and I love watching the interactions between Manager Gene with the newbies in the waiting room. He is honest and candid. The intent on his part is to do the best for his client. Very refreshing.
Peter G.
5.0 of 5 stars
Dec 06, 2017
"I've been going to this Midas shop for 30 years or so. Always friendly, always excellent service. I learn early in my use if this Midas shop many years and a few cars ago that they were very trustworthy in identifying what I thought was a muffler tailpip"
William N.
5.0 of 5 stars
Nov 06, 2017
The work was done efficiently and quickly. I'm really enjoying my new brakes.
Augusta M.
5.0 of 5 stars
Nov 04, 2017
"I recently switched from the car dealer service center to Midas and am really happy with their dedication to detail, friendly courteous staff and knowledge. "
Tracy S.
5.0 of 5 stars
Oct 21, 2017
"Crystal is great - always upbeat, efficient, and helpful!"
anonymous
5.0 of 5 stars
Oct 19, 2017
Great place to have my car serviced..
Peter G.
5.0 of 5 stars
Oct 13, 2017
"Air conditioner stopped working, found the hose was wear/cut by fan, replaced, purged system, back up in running. Always, honest about identifying problem n fixing it completely in a timely fashion. Over 30 years a satisfied Midas customer in Middletown,"
Judy L.
5.0 of 5 stars
Oct 12, 2017
"You walk in to be greeted by Crystal, who usually remembers you and greets you with a smile. Gene will always tell you what is going on with your car and never tries to over sell you anything, if he tells you something is wrong then it is wrong, and he wi"